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Contact AOTA

How can we help you today? Whether you're an occupational therapist, occupational therapy assistant, educator, or student, we are here to support you in your professional journey. It is our pleasure to serve you. The fastest and most efficient method is to use this contact form.

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Explore and search FAQs

We offer an extensive FAQ list that covers areas from membership to practice to events and more. Search frequently asked questions by keywords or topic.

Have a topic suggestion for our FAQs? Send suggestions to customerservice@aota.org.

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Email us

AOTA's customer service staff are ready to help you become a member, assist you with AOTA-related questions, or share your inquiry with the appropriate staff group. Email customerservice@aota.org. Please allow 5-7 business days for a response.

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Chat us

Get in touch through live chats with AOTA customer service staff who are poised to answer your questions. This service is available from 8-11 am and 12-5 pm ET, Monday-Friday, excluding holidays. After hours, you are invited to use the chat window to leave us a message. Use the green “help” button on the bottom of the screen to chat.


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Call us

AOTA members can reach us by phone from 8-11 am and 12-6 pm ET, Monday-Friday, excluding holidays, at 1-800-SAY-AOTA (729-2682) and pressing 0. Non-members can call 301-652-6611.

Headquarters location

American Occupational Therapy Association
6116 Executive Boulevard, Suite 200
North Bethesda, MD 20852-4929

Per current COVID-19 precautions, tours of AOTA's headquarters are unavailable at this time.

AOTA operations during COVID-19

AOTA operations are continuing during the COVID-19 pandemic, however, we anticipate disruptions to incoming and outgoing mail. Please utilize our online options to join AOTA, renew your membership, register for a program, or purchase a product